Vacancy : Oracle Technical Support Executive

Vacancy : Oracle Technical Support Executive

Full Time
Cairo
Posted 1 month ago
PILLARS

Oracle Technical Support Executive

Job Role :

  • Production support for 4 GTM applications. Offshore team will be supporting for resolution of tickets and associate need to co-ordinate with them.
  • Size of the Team, if any Reporting to this Role : 15
  • Reporting To Which Role GTM subcluster Lead
  • Associate will be single point of contact for any communication that need to happen in Arabic Language and needed support for 4 applications. Associate to have GTM domain skills and skills such as Java and Oracle

  • Project is majorly looking for someone from Retail domain

Responsibilities :

  • To co-ordinate with Business users in Cairo and will be single point of contact for any phone communication and email communication in Arabic Language.
  • To co-ordinate with Offshore users for the resolution of issues.
  • Should have listed technical skills for to assist in resolving high priority tickets

About the Job

Main Job Duties:

  • To co-ordinate with Business users in Cairo and will be single point of contact for any phone communication and email communication in Arabic Language.
    To co-ordinate with Offshore users for the resolution of issues.
  • Should have listed technical skills for to assist in resolving high priority tickets.
    Reports to GTM subcluster Lead
    Production support for 4 GTM applications. Offshore team will be supporting for resolution of tickets and associate need to co-ordinate with them.

Requirements :

Must Have :

  • Java
  • Oracle pl/sql
  • GTM Domain skills

Good  to have :  Dot .net & sqlserver

Summary :

  • Career Level:Experienced (Non-Manager)
  • Job Type:Full Time
  • Education Level:Bachelor’s Degree at least
  • Languages:Arabic, English
  • Vacancies:1 open position

Job Requirements

  • Arabic language (Both Oral and written)
  • Java
  • Oracle pl / SQL
  • GTM Domain skills
  • Dot NET
  • SQL server
  • The Project is majorly looking for someone from Retail domain or at least someone who has a basic knowledge of Retail domain
    Apart from the technical skills the resource should also have the basic
  • knowledge of Order, Invoicing, Inventory management, Settlement and promotion of Products

Job Features

Job CategoryExperienced
LocationCairo, Egypt
Salary:35,000 to 38,000 EGP
FunctionTechnical Support
IndustryInformation Technology

Apply Online

Osama Abou Mousallam

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