Full Time
Cairo
Posted 1 week ago

Banking Customer Service Executive

Personal Spec:
Must be highly organized and a solid motivator, with a hands-on approach to management and task-driven decision making to make sure zero delays or inconsistencies take place. The position requires the ability to multitask and manage volatile and fast-moving circumstances without losing sight of the broader implementation plan. Candidate must have exceptional communication skills in order to properly coordinate remotely with site teams, clients, and suppliers.
Work Experience:
Must have experience managing a team of 20 technicians / engineers at least. Must have been lead manager overseeing delivery, installation, and maintenance for sizeable projects (USD 15M+).
Experience in GCC, specifically with government clients, is a major plus

Duties & Responsibilities:
Manage projects including pre-bid site surveys, review of technical specs, coordination with customers for delivery, site preparation (civil and MEP works – in partnership with contractors), installation, commissioning and customer acceptance, and post-commissioning maintenance schedules
Ensure all sites are correctly delivered and installed, as per a clearly defined installation policy with spotless finishing
Manage effective coordination with suppliers and site teams to resolve any technical issues on site
Train and support the technical team in coordination with the suppliers
Collaborate with internal departments to ensure Project receives daily all support required to succeed
Develop solid relations with clients to ensure smooth business operations
Report to the Managing Director with timely reports and action plans
Education Level Undergraduate (BSc.) or higher
Education Major Civil, Mechanical, or Electrical Engineering
Languages English + Arabic (Fluent)
IT & Technology MS Office (MS Excel, Word), Internet (Chrome)
Target Experience Managing deliveries and installations in any major company with significant project experience. Preferably within GCC. Experience in Medical Equipment projects is a major plus (Hospitals and Clinics)
Gender :Male
Nationality Egyptian – Jordanian – Syrian
Experience 10+ years in engineering projects (installation / maintenance)
Experience Installation / Maintenance / Project Manager in an institution active in technical projects

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Job Features

Job CategoryEducation
Job LevelSenior Managers , Directors & Executives
FunctionalityMaintenance & PM
IndustryTrading

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