Customer Care Representative – Real Estate Developer (4,000 to 4,500 )

Customer Care Representative – Real Estate Developer (4,000 to 4,500 )

Full Time
Cairo Egypt
Posted 2 weeks ago

Pillars Consultancy Recruitment Egypt
Pillars Consultancy Recruitment

Customer Care Representative – Real Estate Developer

  • Work Conditions 9 AM to 6 PM
  • Friday and Saturday off – No Rotation Shifts
  • Work Location Shiekh Zayed
  • Transportation provided

About our Client:

  • A real estate developer, originally founded in 1994, the Developing sector has proven to be one of the most successful ventures within the frame of the company, and has aggressively entered the Egyptian market as well as the Gulf Regions, to being one of Egypt’s premiere leading developers in the past 15 years.

Role within the organization

Job Description:

Reporting to: Call Center Manager

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Job Requirements

  • Fluent English is a must
  • Bachelor degree is a must
  • From 0 to 2 years of experience
  • Females only (No veil_
  • Giza, October or Sheikh Zayed residents
  • Salary:4,000 to 4,500 EGP per month

Job Features

Job CategoryExperienced, Fresh Graduates

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Osama Abou Mousallam

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