Job Vacancy

Job Vacancy : Chief Retail Operations
Banking Background)

About the Job

We are seeking a Head of Retail Operations (Banking Back-ground) for a similar type of operations that would operate a Very Large Number of branches (nation-wide) – managing a team of around 100+ of Staff – The position is C Level

Heading Three Retail sections:

  • Electronic Payment Department : Consists of three Departments :
    • Collection and e-payment
    • Instant local Transfers and payments
    • International Transfers and Banking payments
  • Retail Accounts :
    • Handles clients accounts (saving and non-saving accounts)
    • Handles governmental accounts that handles all accounts and Automated Clearing house (ACH)

Job Description & Objectives

Strategic Objectives: (10%)

  • Work closely with the Head of Chief Financial officer in implementing strategic plans to
  • Develop payment related and account management
  • Propose and Implement New payment products
  • Implements feasibility studies for new proposed by banks (collection and Payment related)

Operations Objectives: 50%

  • Directs & Manage staff in implementing corporate objectives
  • Supervise implementation Plans and report to CFO with updates and results occasionally
  • Review statistic reports generated by the function
  • Implement financial systems
  • Implement correctives actions and train staff

Operations Objectives: 50%

  • Directs & Manage staff in implementing corporate objectives
  • Supervise implementation Plans and report to CFO with updates and results occasionally
  • Review statistic reports generated by the function
  • Implement financial systems

Implement corrective actions and train staff

Function Development (20%)

  • Propose products that would grant best ROI of organization assets and resources
  • Manage External parties and authorities
  • Prepare and authorize regular and annual reports
  • Staff development and propose training requirements and assessment

Stake holders :

  • Department head and Chiefs of Functions
  • Governmental authorities
  • Banks and Financial institutions 

Job Requirements:

  • 20+ years’ experience in managing retail banking.
  • University degree in Business Administration, Commerce, Economics or related discipline. Postgraduate studies in Banking and financial operations is a plus.
  • Deep and Solid Knowledge Banking Retail Transfers like (ACH), RTGS and non-Banking Transfers as (Money gram), Western Union, also extensive knowledge in Customer Saving Accounts.
  • Extensive knowledge in Credit Cards , and Wallets and similar Technologies.
  • Develop, improve and automate business processes and implement the internal working procedures.
  • Develop the new financial services and products.
  • Excellent leadership skills.
  • Excellent MS Office skills.
  • Excellent command of English language.
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