Full Time
Cairo
Posted 3 months ago

BACK OFFICE WIRELESS ENG L2

Job Summary

BACK OFFICE WIRELESS ENG L2

Job Description

Desired profile & Job Knowledge:

  • Engineering Graduate in Telecommunication/Relevant experience in Wireless network operation & maintenance, NOC/GNOC operations experience is a must.
  • Advanced understanding of 2G/3G/4G technologies in Wireless domain is must
  • Higher level Skill/knowledge and operation experience Huawei Wireless RAN
  • Network Elements equipment is must.
    Knowledge in other vendor RAN products will be added advantage
  •  

Skill & Knowledge:

  • Operation-maintenance, troubleshooting & configuration of Wireless RAN Huawei Nodes like, BSC, RNC, BTS, Node-B, eNode-B & OSS platform.
    Products :BSC6900, BSC6910, BTS3900

Process & Quality:

  • Knowledge and experience of MS Operations Must.
    Knowledge of various processes used in Network Operations will be added advantage.

Soft Skills:

  • Analytical skills like logical thinking, problem solving & handling assignments are mandatory.
    Excel, report generation, trend and analysis is mandatory.
    Fluency in English Language oral and written communication skills are must.

Responsibilities:

  • Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
    Fault management on all NEs and follow up with support in case of escalated cases.
  • Node Health Checks
  • Analysis of Network performance issues
  • Implement network changes as per the CR process
  • Support new Network node integrations and Acceptance.
  • Ensure current license and software versions are suitable for the present network requirement.
  • Able to verify and execute the plan provided by planning team.
  • Capacity management and reporting in case of possible breach in capacity.
  • Actively participate in PS / CS core equipment acceptance test for handover between delivery and MS/ Customer
  • Liase with 3rd Party Suppliers / Vendors for resolution of the Faults /
  • Problems needing vendor support.
  • Validating and maintaining the Known Error Database (KEDB) for Wireless Nodes.
  • Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
Other Vacancies

Job Features

Job CategoryEngineering
Job LevelExperienced - Non Managerial
Reporting toCountry Manager
Country TypeMultinational
LocationCairo Egypt

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